Privacy Policy

At Print Mitra, we are committed to protecting your privacy and handling your data responsibly in compliance with Indian data protection laws. This policy outlines what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

To provide our printing services, we collect only the necessary information, including:

• Phone Number (if provided via WhatsApp or website).

• Email ID (for PWA sign-in and account access).

• Printing Preferences (copies, color, paper size, etc.).

• Files for Printing (deleted immediately after processing).

We do not collect:

• Device information.

• Browsing history.

• Unrelated personal data.

2. How We Use Your Information

• Order Processing – Ensuring efficient fulfillment of print requests.

• Communication – Providing order updates and responding to queries via WhatsApp, email, or phone.

• Account Access – Enabling secure sign-in via PWA.

3. WhatsApp-Specific Terms

• We only respond when you initiate a conversation or opt-in through PWA.

• Order updates are sent within a 24-hour window.

• After 24 hours, reminders are sent only using approved WhatsApp templates.

• You can opt out of WhatsApp communication anytime by replying "STOP."

• WhatsApp numbers are strictly used for order-related communication.

• No spam or unsolicited messages are sent.

• We do not send content prohibited by WhatsApp (e.g., gambling, adult content, financial services).

Human support is available via:

• Email: mitra@printmitra.shop

• Phone: +919623759096 \ +91 9573592751 \+91 8571352587

4. Your Rights

• Access or delete your data.

• Correct inaccuracies.

• Withdraw consent for WhatsApp communication (reply "STOP").

To exercise these rights, contact us at mitra@printmitra.shop

5. Data Security & Retention

• All uploaded documents are permanently deleted after printing.

• WhatsApp logs are retained for a maximum of 30 days for support purposes.

Contact Information

• Email: mitra@printmitra.shop

• Phone/WhatsApp: +91 9573592751 \ +919623759096 \ +91 8571352587

By using Print Mitra, you agree to this Privacy Policy, which is governed by Indian law.